The Trouble With Software (and what to do about it)


The IT Revolution Press

I highly recommend The Phoenix Project: A Novel about IT, DevOps, and Helping Your Business Grow by Gene Kim, Kevin Behr, and George Spafford. This excellent business novel is a great read and realistic portrayal of the trials and tribulations of in-house software development and management in a large corporation. It is also “prescriptive,” suggesting a three-level approach to resolving issues that often cripple the IT process by isolating it from the rest of the business. Also see the related IT Revolution Website.

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Six Reasons Processes Fail

Posted in Business Process Management by Ernie Schell on January 3, 2012

There are some good lessons in this cartoon.

Business Process Management

Posted in Business Process Management by Ernie Schell on August 31, 2011

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