The Trouble With Software (and what to do about it)

Why IT Projects Go Wrong

Posted in General Overview,Programming by Ernie Schell on December 9, 2012

Thorin McGee writes in Target Marketing magazine: “When it’s time to implement new technologies, the focus needs to be on execution [and] internal communication….” Using the Romney campaign as his focus, McGee notes that “Ars Technica reported that the multiple vendors hired to develop ORCA [the campaign’s get-out-the-vote system] weren’t in communication [with each other] and didn’t see each other’s code until Election Day. Romney Digital Director Zac Moffat told CNET there wasn’t time for adequate beta and load testing. At one point, ORCA had so much data coming and going that the ISP mistook it for a DNS attack and shut it down.”

In short, they made every mistake in the book! Most of all, as the sheriff said in Cool Hand Luke, “What we’ve got here is failure to communicate!”


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